Accessibility
Accessibility Statement
Effective Date: May 26, 2026
1) Commitment to Accessibility
True Home Payment is committed to making our website accessible to all users, including people with disabilities. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 and continue to make ongoing accessibility improvements across our website and tools.
2) Accessibility Features We Support
We work to support accessibility features including:
- Keyboard navigation for key pages and interactive elements.
- Screen reader compatibility improvements across content and controls.
- Readable color contrast for text and interface components.
- Alternative text for meaningful images where appropriate.
- Clear headings and page structure to improve navigation and comprehension.
3) Report an Accessibility Issue
If you experience accessibility barriers on this website, please contact us and include the page URL, the issue encountered, and the assistive technology used (if applicable).
- Email: info@truehomepayment.com
We review accessibility requests as quickly as possible and generally respond within 5 business days with an update on next steps or resolution timing.
4) Third-Party Tools and Content
Some third-party tools, plugins, or embedded services (including mortgage-related calculators, analytics scripts, or partner integrations) may not always provide full accessibility support. We evaluate third-party components, share accessibility feedback with providers, and work to improve accessible alternatives where feasible.
5) Ongoing Improvements
Accessibility is an ongoing effort. We periodically test and refine our website, prioritize high-impact fixes, and update this statement as our accessibility program evolves.